do the bikes need to be assembled?

The bikes come in flat cartons and are 85% assembled. Therefore minor assembly is required. Assembly manual and video instruction are available for each model.

how much is the shipment?

We offer free shipments on all models Australia wide.

what are the differences between classimo and classx models?

There are two main differences between these two models. First, DiroDi ClassX has a steel front carrier as well as a rear basket so you can have both a front and a rear storage space whereas DiroDi Classimo has only a rear storage space. Second, Dirodi Classimo has front suspension forks, which makes the ride a little more comfortable.

What type of warrnaty is provided?

We provide 2 years warranty on the frame and 1 year warranty on all electric bikes including the battery. 

How long the shipment takes?

Usually shipment times are:

VIC: 1-2 business days

NSW: 2-3 business days 

QLD: 2-4 business days

ACT: 1-2 business days

SA: 3-5 business days

TAS: 6-7 business days

WA: 5-7 business days

NT: 6-7 business days

*: Delivery to outside metropolitan areas may take longer

can i return the bike if i'm not satisfied or change my mind?

Yes! You can return the bike within 7 days after you have received it, provided that there is not sign of usage on the bike and the bike has not been ridden for more than 30km. Please note the cost of returning the bike is on buyer’s account.