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100% Australian Owned.
DiroDi is an Australian brand that designs and supplies products in e-mobility sector including but not limited to electric bikes and electric scooters. We are determined to be a world-class brand relying on our vision and development plans.
BOOK A TEST RIDE BEFORE YOUR PURCHASE
Thinking of buying an ebike? Book your free test ride online, come to ride your chosen ebike and feel the experience and joy before your shopping!
Testimonials
Nue Read More
Fantastic electric bike company. Very happy with my e-bike, it's the best bike I have ever ridden. It feels well built and rides very smoothly. Customer service is excellent as well.
Rover Read More
Incredible service from research to purchase to after care. I purchased a Rover and the quality of it and comfort is perfect. I couldn't ask for any more and strongly recommend them. This bike is defo one to beat and a bargain at the price too! Thanks legends and keep up the awesome work! 🤙🏼
Rover Read More
I purchased the 750W Rover and boy does this thing turn heads. It's a very quick and sturdy bike and I would highly recommend it to anyone that is thinking of purchasing an electric bike with power and lots of vintage character.
I would also like to say that Dirodi's service is absolutely fantastic from the moment you order the bike, all the way until you pick it up. They assemble it free of charge for you and always happy to answer any after sales questions you might have. I love my bike so much that I ended up buying a Dirodi Classico ebike for my partner. Thanks again Pasha for the fantastic service you provided and wish you and your team all the best for the future!!
Rover Read More
Fantastic electric bike company. Very happy with my e-bike, it's the best bike I have ever ridden. It feels well built and rides very smoothly. Customer service is excellent as well.
ClassX Read More
We Now have two dirodi bikes and I have a scooter 🛴. Dirodi’s service is fantastic they are quick to assist you and help you with any questions. And, their delivery is quick. The bikes have been amazing and we have had many hours riding. They are a comfortable ride and no fuss. Easy to assemble and operate. The scooter is great fun and easy to use. Great quality great prices and phenomenal service. I highly recommend these products.
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FAQ
General
Who are we?
DiroDi is an Australian e-mobility brand that focuses on designing and supplying electric bikes and scooters. Our aim is to be a world-class brand, driven by our vision and commitment to continuous improvement. We believe that advances in lithium battery technology will revolutionise transportation, recreation, and daily life.
What sets DiroDi apart from other brands?
We prioritise reliability, comfort, style, and affordability in our products. Our direct-to-customer online sales model allows us to offer high-quality, stylish, and reliable e-bikes and scooters at affordable prices. We are constantly refining our products to ensure they meet our customers’ needs and expectations.
How does e-bike servicing differ from regular bike servicing?
E-bike servicing is similar to regular bike servicing as electric components don’t require routine maintenance.
Are there different e-bikes for men and women?
No, e-bikes are not gender-specific. Frame type preferences depend on individual needs and tastes.
Do e-bikes provide exercise?
Yes, e-bikes offer a customizable workout experience, as riders can adjust the motor assistance level to suit their desired level of exertion.
Are DiroDi e-bikes and scooters waterproof? Can I ride in the rain?
Our e-bikes and scooters are water-resistant but not submersible. Avoid using pressure hoses or jet power washers when cleaning.
Is a licence required to ride an e-bike?
No licence is needed if your e-bike complies with Australian road legality standards.
How can I protect my e-bike from theft?
Invest in a high-quality lock, consider insurance, and explore GPS tracking options for added security.
Which frame type is best for me: step-over or step-through?
Choose based on personal preferences, riding habits, and specific needs.
What type of handlebars should I get?
Select handlebars based on your riding style and desired level of comfort.
Can I ride an e-bike without motor assistance?
Yes, but be prepared for increased effort due to the added weight and motor drag. Alternatively, try setting the motor assistance to the lowest level for a similar experience to a regular bike.
How long does the battery last? How can I extend battery life?
DiroDi batteries last 500-1000 recharge cycles or 2-4 years. To prolong battery life, recharge promptly, unplug when fully charged, maintain optimal battery levels, and avoid extreme temperatures.
What are the Australian e-bike laws?
Visit your local state government website for updated e-bike laws. Generally, motor power must not exceed 250W and max pedal assist speed must be 25 km/h.
Before you order faq
WHAT IS THE SHIPPING COST?
At DiroDi, we understand that shipping costs can be a hassle. That’s why we offer FREE shipping on all our products! The price you see is the final price you pay.
CAN I PICK UP DiroDi E-BIKES OR E-SCOOTERS LOCALLY?
Yes, you can pick up from our warehouse in Bangholm, Victoria, 3175, or our office in Vermont, Victoria, 3133.
CAN I RETURN MY ORDER IF I CHANGE MY MIND?
We offer a hassle-free return policy. If you change your mind within 14 days of receiving your item, you can return it for a full refund. We even cover the return shipping cost!
WHAT ARE YOUR WARRANTY TERMS?
We offer a 2-year warranty on e-bike frames and a 1-year warranty on electronic parts. For e-scooters, there’s a 1-year warranty on all parts. Extended warranties are available for an additional cost.
HOW DO I PLACE AN ORDER?
Order securely via our website’s checkout system. If you need assistance, use our live chat for a quick response.
IS MY PURCHASE SECURE?
We use SSL encryption to ensure your personal details are secure. Sensitive payment information is transmitted directly to the payment gateway, and we don’t access or store your data.
HOW DIFFICULT IS ASSEMBLY?
DiroDi e-bikes and e-scooters are 85-95% pre-assembled. Follow our clear instructions to complete the process with ease. If you need help, reach out via live chat. Alternatively, a local bike shop can assemble it for you at a small cost, or we can assemble it at our Vermont warehouse for pick-up.
HOW DO I FIND THE RIGHT SIZE BIKE?
Check the sizing guidelines on our website, and consider the stand-over height and saddle height for your comfort. If you need assistance, don’t hesitate to contact us.
DO YOU OFFER BULK OR CORPORATE ORDERS?
Yes, get a $50 discount per bike when you order 2 bikes. For larger orders, contact us for a custom offer.
Order and Shipping
WHEN WILL MY E-BIKE OR E-SCOOTER ORDER BE SHIPPED?
Orders placed before 12pm on business days are dispatched the same day. Orders after 12pm or on public holidays ship the next business day.
HOW LONG DOES DELIVERY TAKE?
Once dispatched, delivery times typically take:
3-7 Business days to Metropolitan areas around Australia
An additional 2-3 business days for regional areas
After sale service faq
IS THE BIKE ASSEMBLED?
Your bike arrives 95% assembled in a cardboard box. Complete assembly using the provided instructions or have it assembled at a local bike shop.
CAN I RETURN THE BIKE IF I'M NOT SATISFIED?
Yes, return your bike within 7 days of delivery for a full refund. Refer to our order terms and conditions for details.
HOW OFTEN SHOULD I SERVICE MY ELECTRIC BIKE?
Service your e-bike every 6 months for daily use or 12 months for infrequent use. Perform regular check-ups every 2-4 weeks based on usage.
WHAT IF SOMETHING GOES WRONG WITH MY E-BIKE OR E-SCOOTER?
We prioritise quality, but if a defect occurs, we’ll send a replacement part with detailed instructions. You can also have repairs done at a local bike shop. Warranty claims cover spare parts and repair costs according to our terms and conditions.
HOW DO I GET SPARE PARTS AFTER WARRANTY EXPIRES?
Standard spare parts are available online. For DiroDi-specific parts (battery, LCD, controller, motor, etc.), contact us to order promptly.
CAN I ORDER SPARE PARTS FOR MY E-SCOOTER AND E-BIKE ONLINE?
Contact us to order compatible spare parts for your DiroDi products.
WHAT ARE YOUR WARRANTY TERMS?
We offer a 2-year warranty on frames and 1-year warranty on electronic parts. See our warranty terms for more information.
WHERE IS MY BIKE'S SERIAL NUMBER?
Find the serial number on the front side of the frame or under the frame between the two cranks. Keep a record of the serial number for theft reporting purposes.
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